My basic rule is this: Don't use cloud services if you're not big enough to have a dedicated account manager and can get customer service. This means spending like $10k/mo on the big clouds.
I don't use GCP, AWS, etc for these reasons. I had a similar algorithmic flag shutdown a previous startup running on GCP and it destroyed the business.
I do have GMail and GSuite for my current business, but I have everything backed up outside of Google and can switch to a new provider pretty quick by changing my MX records. I could use an alternative but I do like GSuite.
Not quite the same issue but we have had concerns about Google's business model and how it conflicts with ours. Google is a data collector and seller - that's where they primarily make money. You didn't mention why the bot flagged your account, maybe you don't even know, but I suspect in some way it was due to impacting the flow of data to Google. They protect this with a passion.
We're been moving away from Google dependencies for 6 months now - no regrets.
My basic rule is this: Don't use cloud services if you're not big enough to have a dedicated account manager and can get customer service. This means spending like $10k/mo on the big clouds.
I don't use GCP, AWS, etc for these reasons. I had a similar algorithmic flag shutdown a previous startup running on GCP and it destroyed the business.
I do have GMail and GSuite for my current business, but I have everything backed up outside of Google and can switch to a new provider pretty quick by changing my MX records. I could use an alternative but I do like GSuite.
Not quite the same issue but we have had concerns about Google's business model and how it conflicts with ours. Google is a data collector and seller - that's where they primarily make money. You didn't mention why the bot flagged your account, maybe you don't even know, but I suspect in some way it was due to impacting the flow of data to Google. They protect this with a passion.
We're been moving away from Google dependencies for 6 months now - no regrets.
Google's bot-o-mation and lack of human response has been known for years.
It's not a bug. It's rather fundamental.
Your clients trust you. Build on a trustworthy foundation.